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If the order is placed before 11AM PST then the order is processed that same day and production begins the following business day, given that the Ready to Print artwork is uploaded by 11AM PST. If the order is placed after 11AM PST it will be processed the following business day.
Vinyl Prints are a 2 business day production after the order has been processed.
4oz Fabric Flag Prints are a 3 business day production after the order has been processed.
9oz Fabric Prints are a 4 business day production after the order has been processed.
We manually check every single artwork that is uploaded before printing.We ask for â€œReady to Print Artworkâ€� is that the dimensions are correct and there is no blurriness/pixilation. If you have doubts please use our templates as a guide to further assist you.We do not check the pantone colors, we do have a PMS Color Matching option but there are fees.If we find any issues, we do not print we will contact the customer. If a PDF Proof is requested then we will send that to you and the order will be delayed by 1-2 business day.
Production begins 1 business day after the order has been processed.We will check for the Ready to Print Artwork, and if the dimensions are correct and there is no blurriness/pixilation then we proceed with printing.If there are issues with the artwork we do not print, we will contact you via email.Graphic turnaround time is based on normal business days Monday through Friday and does not include shipping time or federal holidays
Our Graphic Next Day Rush Printing service is a 40% surcharge on the print to ship out in 1 business day instead of the standard 2 business day turnaround time. Graphics Next Day Rush only refers to expediting the production time, it does not include shipping time. Orders placed before 11AM PST will have their order shipped out the next business day. Ready to print artwork must be submitted and in our possession by 11AM PST in order for us to ship your order out the following business day.
Example: An order is placed with Graphics Next Day Rush on Tuesday; approved artwork is submitted by 11AM PST that same day. The order will be processed and shipped out on Wednesday with the Graphics Next Day Rush option instead of normally shipping out on Thursday with our Graphics Standard option.
If you need to rush the graphic, please give us a call at 844-900-7446 to give you exact dates and costs.We do offer Same Day Rush options, but the order needs to be placed and approved artwork uploaded by 11AM PST. We need Ready to Print artwork, WE DO NOT ALWAYS GAURANTEE THIS SERVICE.
***PDF PROOFS MUST BE REQUESTED***
We ask for â€œPrint Readyâ€� images, the file you submit to use should be sized and appropriately formatted so that it can be instantly inserted into the print queue. As a customer you should double check to make sure that the artwork is properly formatted and ready to go.
However, from time to time customers want a PDF proof. A PDF proof can easily be requested when you upload the artwork. In the message portion of the artwork upload form, you can add your details and request a PDF proof.
ORDERING A PDF PROOF WILL DELAY YOUR ORDER FROM SHIPPING OUT IN OUR NORMAL TWO BUSINESS DAY TURNAROUND, with a PDF proof request your order will ship out in 4 business days with proof approval.
Proofs are sent out 1 business day after you have uploaded them. To approve the proof all you need to do is reply back to the email stating you approved the proofs we sent you. Once proofs are approved, we will ship them out in 2 business days.
Example: You place an order on Monday, we send you the proof on Tuesday at noon. We will ship the order out in 2 business days which would be Thursday.
PDF proofs are meant for you to check that the correct artwork was uploaded and the images and content is yours. We do not check for the color or typos; the customer is responsible for this. We only check the dimensions of the file and if there is any pixilation/blurriness otherwise we proceed to print. Once the PDF proof has been approved we will proceed with printing and no more changes can be done.If you approve the PDF proof and wish to get a new file printed you will have to purchase a new print.